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Unfortunately, due to the nature of the business, Béljoy cannot process refunds. However, we can assist you in an exchange of equal or lesser value, or in-store credit. In the option of an exchange, please see below for Exchange Instructions and Terms.
- If you are not fully satisfied with your purchase, Béljoy will accept returns for either an exchange/store credit within 14 days from the delivery date, with the exception of sale items.
- If Béljoy receives return items that have not been formally processed and approved through email@example.com, they will not be processed for an exchange and Béljoy is not responsible for sending the items back to sender. We will hold the items until we are contacted and further processing will be considered at that time.