Refund policy

Refund Policy
At this time we are unable to issue refunds, however we are confident you will love your jewelry.

Exchanges
>>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@beljoyhaiti.com.
>>To be eligible for a store credit or replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
>>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
>>If you receive a refund, the cost of return shipping will be deducted from your refund.
>>If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. The postal service does not guarantee that we will receive your returned item.

Gift Cards are non-refundable.

Gifts
>>If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
>>If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.